1.

To entrust translation work to professionals working exclusively into their mother tongue;

2.

to ensure that translated or adapted texts are revised;

3.

to have available the human resources necessary to ensure efficient management of multilingual projects;

4.

to have available the technical and logistical infrastructure needed to fulfil each task;

5.

to meet the deadlines agreed with the client;

6.

to guarantee that all documents translated remain strictly confidential;

7.

to entrust translation work to professionals with adequate experience in the relevant subjects;

8.

to strive for terminological consistency and uniformity in each subsequent text for the same client;

9.

to give the client all the assistance and service which he or she is entitled to expect;

10.

to organise the ongoing training of the various players involved in a translation project.